Privacy Policy

General

1.1 Galanta Clothing’s Hermod, located at Siyaram Skyline, Silvassa, Dadra and Nagar Haveli and Daman and Diu 396230, (“Galanta Clothing’s Hermod,” “we,” “us,” or “our”) operates and manages the website and mobile/tablet applications available at www.hermod.in (referred to as “Hermod,” “website,” or “app”). The website/app offers various clothing and related products (“products”) for sale to customers (“Customer,” “user,” “users,” “you,” or “your”).

1.2 Users can browse through listed products, avail services related to these products (“Services”), and utilize interactive services (“Interactive Services”) like personalized styling suggestions online shopping, all subject to these Terms and Conditions.

1.3 Galanta Clothing’s Hermod or HRMD is committed to safeguarding and respecting your privacy. This privacy policy, along with the Terms and Conditions and all other notified policies on Hermod, outlines our privacy practices concerning the collection, use, disclosure, processing, transfer, storage, and protection of information you provide through the website and its associated services.

1.4 By using, browsing, accessing, or purchasing on Hermod and providing personal information, or, in the case of a minor, having your parents or guardians provide such information, you agree to abide by this privacy policy’s terms. You also consent to the collection, storage, processing, sharing, disclosure, or transfer of your information as per this policy and agree to be governed by Indian laws, including those related to data protection and privacy.

1.5 While Hermod does not offer services or products outside India, accessing the website from another country means the data protection laws may vary. By using this website, providing information, or availing services, you agree to adhere to this privacy policy, the Terms and Conditions, and all other notified policies on Hermod, subject to Indian laws. If you disagree, please refrain from using or accessing our website.

1.6 This document constitutes an electronic record governed by the Information Technology Act 2000 and related rules applicable to electronic records. It does not necessitate any physical or digital signatures.

1.7 Take a moment to understand our privacy policy. If you disagree with any provisions, it’s recommended that you do not use or access Hermod.

Type of Information Collected

2.1 This privacy policy explains the type of information collected, including sensitive personal data or information, its purpose, means of usage, and disclosure methods. You may withdraw consent for collecting and using your information at any time, noting that this may affect the services available to you.

2.2 We collect various user information, including name, address, phone number, email, and preferences. This information, when combined, might reasonably identify you (“Personal Information”). Sensitive Personal Data or Information refers to data as defined by applicable laws.

2.3 Users may be prompted to provide information while using Hermod. We may share and use this information in line with this privacy policy. You can access, amend, or delete your information by contacting us at [email protected]

2.4 Hermod is not directed at minors below 18 years. We do not knowingly collect their personal information. If such information is inadvertently collected, we’ll delete it upon notification by a parent or guardian.

2.5 Your information, including name, password, contact details, and sensitive personal data, will be collected for operational purposes, subject to this policy.

Use of Information Collected

3.1 We collect, use, or process your information, including personal and sensitive data, for various purposes such as account creation, improving services, informing about products, internal analysis, legal compliance, dispute resolution, and fraud detection.

Disclosure of Information Collected

4.1 We may disclose information to trusted third-party service providers facilitating our services. Such disclosure requires user consent. We ensure these providers maintain confidentiality or follow industry security standards.

4.2 Disclosure may occur if required by law to protect rights, to prevent harm, or during a reorganization/sale.

4.3 Third-party payment gateway providers may collect financial information for billing/payment processes. Users authenticate their financial information directly with these providers.

4.4 We strive to protect your information, but users are advised to be cautious online due to potential security breaches.

4.5 Your information may be transferred outside your country to fulfil services or operate Hermod, subject to data protection laws and security measures.

4.6 Testimonials and reviews provided by users may be reproduced/published by us on Hermod. Users can contact us for concerns regarding such publications.

Security

5.1 We implement security measures, including firewalls and encryption, to protect your personal information from unauthorized access, modification, or loss.

5.2 Your information is accessible only by authorized personnel who are obliged to maintain confidentiality.

5.3 While we take security precautions, complete security online is not guaranteed. We aren’t liable for breaches beyond our control.

Cookies

6.1 Hermod receives information like IP addresses and browsing data to analyze trends and improve services. This non-identifiable data is used for research purposes.

6.2 Temporary cookies are used for technical administration and research but don’t store personal information. Users can manage their browser settings to disable cookies, affecting access to certain parts of Hermod.

6.3 Third-party advertising entities may serve ads, but we don’t use personal information for targeted advertising.

6.4 We don’t control the privacy practices of third-party websites linked to Hermod and are not responsible for their content or practices.

Other Information Collected

7.1 The app requests permission for location, camera, microphone, and other device access, which is essential for its services.

Access to Camera, Mic, Message Folder, etc.

8.1 Hermod may access device features like the camera for product searches or customizations. Users acknowledge this access as necessary for service provision.

Opt-Out Policy

9.1 Users can opt out of non-essential promotional communication from us or our partners.

9.2 To unsubscribe or manage contact preferences, users can follow the provided instructions or contact us at [email protected]

Third-party applications and Websites

10.1 Links to third-party websites or advertisements on Hermod are governed by their respective privacy policies. We aren’t responsible for their practices or content.

Retention of Information

11.1 We retain information for the duration necessary to fulfil outlined purposes unless required by law to keep it longer.

Access, Correction, and Deletion

12.1 Users are responsible for providing and updating accurate information. They can access, correct, or update their data through provided channels.

Modification

13.1 We reserve the right to amend this privacy policy, with updates notified on Hermod. Users are encouraged to review this policy periodically.

Grievance Redressal

14.1 For queries or complaints about this privacy policy or Hermod, contact our customer care executives at [email protected] or [email protected]

Governing Law

Indian laws govern this privacy policy, and any dispute falls under the exclusive jurisdiction of Mumbai courts.

Severability

16.1 Each section of this policy shall be valid under applicable law.